English
At MARSTECH, we are committed to ensuring your satisfaction with every purchase. However, to maintain the quality of our products and services, we have outlined the following return policy:
1. Return Eligibility
Products must be returned in their original condition, unused, and in their original packaging.
New products with broken seals are not eligible for return.
Any item that has sustained physical damage after delivery will not qualify for a return.
2. Return Period
Returns are valid only within 2 days of delivery. After this period, we will no longer accept returns.
3. How to Return
To initiate a return, contact our customer service team within the 2-day return window.
Provide your order details and reason for the return to ensure a smooth process.
4. Exceptions
Products with manufacturing defects or damages incurred during shipping are eligible for exchange or refund. Please notify us immediately upon delivery if you notice such issues.
We appreciate your understanding and cooperation in adhering to our return policy. If you have further questions or concerns, feel free to reach out to our support team. We’re here to help!
Thank you for choosing MARSTECH.
